Privacy Policy
MarranApps ("we", "our", or "us") is an Australian-based software business that develops and publishes mobile and web applications. This Privacy Policy explains how we collect, use, store, and share your personal information when you use any of our apps or services, and describes your rights under applicable privacy laws.
By creating an account or using our apps, you agree to the terms of this Privacy Policy.
1. Who We Are
MarranApps is the data controller for personal information collected through our apps. We are based in Australia and our apps are available to users in North America, Europe, Australia, and other regions.
Contact: mmarran@gmail.com
2. Information We Collect
We collect the following categories of personal information:
- Account information: Your email address and any profile details you provide when you create an account.
- Usage and analytics data: Information about how you interact with our apps, including features used, session duration, in-app events, and crash reports. This data is collected through third-party analytics tools (see Section 5).
- Device information: Device type, operating system version, app version, and unique device identifiers, collected automatically by analytics tools.
We do not collect payment information directly — this is handled by Apple or Google.
3. How We Use Your Information
We use your personal information to:
- Create and manage your account and provide access to our apps
- Authenticate your identity when you sign in
- Respond to your support requests or inquiries
- Understand how users interact with our apps so we can improve them
- Diagnose technical issues and fix bugs
- Comply with our legal obligations
4. Legal Basis for Processing (EU/EEA Users)
If you are located in the European Union or European Economic Area, we process your personal data on the following legal bases:
- Performance of a contract: Processing your account information is necessary to provide you with the app and its features.
- Legitimate interests: We use analytics data to improve our apps, provided this does not override your fundamental rights and freedoms.
- Legal obligation: Where required to comply with applicable law.
5. Third-Party Services
We use third-party analytics services (such as Google Firebase Analytics) to collect usage and device data. These services may collect data on our behalf in accordance with their own privacy policies. We do not authorise these providers to use your data for their own independent purposes.
We encourage you to review the privacy policy of any third-party service we use:
- Google Firebase: firebase.google.com/support/privacy
Our apps are distributed via the Apple App Store and Google Play Store. Apple and Google may collect data independently in accordance with their own privacy policies.
6. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for marketing or advertising purposes.
We may share your information only in the following circumstances:
- Service providers: With third-party vendors who assist us in operating our apps (e.g., analytics providers), bound by confidentiality obligations.
- Legal requirements: If required to do so by law, court order, or governmental authority.
- Protection of rights: Where necessary to protect the rights, property, or safety of MarranApps, our users, or the public.
- Business transfers: In connection with a merger, acquisition, or sale of all or part of our business, your information may be transferred to the successor entity.
7. Data Retention
We retain your account information for as long as your account is active or as needed to provide our services. If you delete your account, we will delete or anonymise your personal information within 30 days, unless we are required by law to retain it longer.
Analytics data is retained in accordance with the retention settings of our analytics providers, typically 14 months.
8. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
Our services are operated from Australia. If you are located outside Australia, your information may be transferred to and processed in Australia or in other countries where our service providers operate (including the United States). We ensure that appropriate safeguards are in place for such transfers in accordance with applicable law.
For EU/EEA users, where data is transferred outside the EEA, we rely on mechanisms such as the European Commission's Standard Contractual Clauses or the adequacy decisions of the relevant data protection authorities.
10. Children's Privacy
Our apps are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us and we will promptly delete it.
11. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
All users:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent where processing is based on consent
EU/EEA users (GDPR):
- Right to data portability (receive your data in a structured, machine-readable format)
- Right to restrict or object to processing
- Right to lodge a complaint with your local data protection authority (e.g., the supervisory authority in your EU member state)
California users (CCPA):
- Right to know what personal information we collect, use, disclose, and sell
- Right to request deletion of your personal information
- Right to opt out of the sale of personal information — we do not sell personal information
- Right to non-discrimination for exercising your CCPA rights
Australian users (Privacy Act 1988):
- Right to access and correct personal information we hold about you
- Right to make a complaint to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au
To exercise any of these rights, please contact us at mmarran@gmail.com. We will respond within 30 days (or as required by applicable law).
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our apps after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
MarranApps
Australia
mmarran@gmail.com